Privacy Policy

Privacy Policy

Welcome to the Viyani app & website, where your privacy and data security are our highest professional priorities. We recognize that trust is the foundation of any business relationship, and we are committed to being completely transparent about how we handle the information you entrust to us. When you interact with our website or utilize our specialized business software solutions, we collect specific data points, including personal identifiers such as your name and contact details, along with technical usage data like IP addresses and browsing activity. This information is gathered solely to provide a more personalized user experience, maintain the highest standards of platform security, and continuously improve the functional quality of our services.

We strictly adhere to the principle that your data belongs to you; therefore, we do not sell, rent, or trade your personal information with third parties for marketing purposes. Any data sharing is strictly limited to essential service providers who assist in our technical operations or instances where we are legally mandated to comply with judicial or regulatory proceedings. To ensure the integrity of your information, we implement robust administrative and technical security measures designed to safeguard against unauthorized access, alteration, or disclosure. As a valued user of Viyani Technology Solutions, you retain full rights over your data, including the authority to access, correct, or request the permanent deletion of your personal information from our systems at any time. We reserve the right to update this policy periodically to stay aligned with evolving legal requirements and our operational improvements. Your continued use of our services following such updates constitutes a formal acknowledgment and acceptance of the revised terms. For any inquiries regarding your data or to exercise your privacy rights, please reach out to our dedicated support team at info@viyani.com.

1. Information We Collect

Personal Data

To provide and improve our Services, we collect and use different types of information. While using our Service, we may request certain personally identifiable information that can be used to contact or identify you. This information may include, but is not limited to, your Name, Email Address, and Phone Number.

Usage Data

We may also collect information on how our Service is accessed and used ("Usage Data"). This may include your device’s IP address, browser type, browser version, pages visited, date and time of access, time spent on pages, device identifiers, and other diagnostic data.

Contact List Data

We access and use Contact List Data only to support Administrators and HR personnel in enabling smooth employee onboarding within our system.

Cookies Data

We use cookies and similar tracking technologies (such as beacons, tags, and scripts) to monitor activity on our platform and store certain information. Cookies help us analyze usage, personalize user experience, and improve our Services.

Collection of Information

Information through Registration

We collect information when you register on our App or Website. Registration is required to create an account and access our services. The information collected may include your name, email address, and password. When you voluntarily submit information through forms or emails, we retain that information to respond to your requests effectively.

Social Media & Third-Party Logins

You can access our services by signing in through your existing accounts such as Google, LinkedIn, or Facebook. These platforms verify your identity and may share basic details such as your name and contact information with us. By choosing this option, you allow the Company to receive and store this information to provide a smooth login experience and improved service delivery.

Log Information

When you access our services, certain information is automatically recorded. This may include your IP address, browser type, browser language, web requests, and date and time of access.

User Communications

When you communicate with us through email or our platform, we may retain those communications to respond to your inquiries and improve our service quality.

Location Data

We collect your location data only after obtaining your explicit consent, primarily for users who choose to enable the Live Location-tracking attendance feature.

2. How We Use Your Information

At Viyani, we are committed to protecting your privacy and ensuring the security of your data. We use the information we collect solely to improve your experience, provide reliable support, and maintain a secure environment for all our users.

We use your data for the following purposes:

  • Your data is used to inform you about any changes to our services and to enable interactive features on the platform.
  • We use your contact details to provide customer support and follow up on your inquiries via phone, SMS, WhatsApp, or email.
  • Information collected helps us monitor usage, detect technical issues, and improve the overall functionality of the service.
  • We may send you promotional updates, push notifications, and details about new offers or contests that might interest you.
  • Your information helps in processing transactions quickly and customizing the content to better suit your needs.
  • We use device-specific details like OS version and model name to optimize system performance and ensure accurate attendance tracking.
  • For security and compliance, we use relevant data to update KYC records and verify user identity.
  • Personal information is used to evaluate job applications and resumes submitted through our career portal.
  • We conduct research on user demographics and behavior using aggregated data to better understand our audience without identifying individuals personally.
  • We ensure your information is used in a manner consistent with our privacy commitment and never sold to third parties without your permission.
  • You are provided with clear instructions to opt-out of any marketing or promotional communications at any time.

3. Information Sharing

Protecting our users' data and maintaining confidentiality is our primary commitment. We share information with third parties only in the following limited situations:

  • We may share information with our affiliated companies and subsidiaries to ensure business continuity and deliver a high-quality experience, all while adhering strictly to our Privacy Policy.
  • We work with reputable service providers for essential functions like secure hosting, payment processing, and data analytics. These partners are contractually obligated to handle your data with the highest level of security and only according to our instructions.
  • We may disclose information if required by law, or if we have a good faith belief that such action is necessary to comply with legal processes, protect the safety of our users, or address security and fraud-related issues.
  • In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the business. However, we will provide advance notice before your data becomes subject to a different privacy policy.
  • Any information you choose to share voluntarily in public areas of our platform (such as comments or forums) is accessible to others. We encourage you to be mindful of your privacy when posting in these sections.

4. Data Integrity

We are committed to the highest standards of data integrity. Collected information is used solely to improve our services, and our internal processes prioritize secure storage and responsible handling of your data in line with our privacy standards. To maintain accuracy, we take proactive steps to keep our records reliable and up to date. We encourage clients to update their information whenever changes occur, ensuring that our services remain efficient, secure, and tailored to your needs.

5. Links to Third-Party Websites

Our platform may provide hyperlinks to external websites managed by independent third parties for your convenience and information. These outside sites maintain their own privacy policies, and we strongly recommend that you review them before sharing any data. Our Company does not oversee or assume any liability for the privacy practices or content found on these external platforms. Accessing any third-party link is done entirely at your own discretion and risk. We aim to provide a helpful experience but cannot be held responsible for any interactions that occur outside of our own services.

6. Our Commitment to Security

Our Company takes your privacy seriously. We use advanced industry standards to keep your personal information safe and confidential at all times. Your data is protected during every interaction with our platform using high-level encryption, and our systems are hosted in a secure environment designed to block unauthorized access. Access to sensitive information is strictly limited to verified personnel through rigorous authentication and continuous monitoring. We also provide flexible security tools, so you can manage and customize your privacy settings based on your needs. To maintain full transparency, we commit to notifying you immediately of any security updates, helping you feel confident in our protection.

7. Legal Compliance

Our Company adheres to all legal requirements and reserves the right to disclose information when mandated by law, government regulations, or court orders within India. This policy is governed by and interpreted according to the laws of India to ensure full regulatory alignment and transparency. Any legal matters or disputes arising from our services will be resolved exclusively by the courts with jurisdiction over our Company’s registered office. By using our platform, you agree to the authority of these courts for any necessary legal resolutions. We are committed to upholding the law while maintaining a secure and professional relationship with all our clients.

8. How to Contact Us

We are committed to being clear and transparent about how we handle your information. If you have any questions regarding our Privacy Policy or wish to manage your data, we are here to support you.

Email: info@viyani.com

Office Address:

Viyani Technology Solutions
No. 84D & 84E, First Floor, MSK Complex,
Valavanpuram, Pattukkottai,
Thanjavur, Tamil Nadu – 614 601.